Meet the Case Managers

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AJCM Management Team (Midlands)

Director / Case Manager
Ali McNamara qualified as a Physiotherapist in 1992 and worked for the NHS supporting clients with complex needs. In 2004, she began her journey into case management, she specialises in working with clients with acquired brain injury.

Director/Business Manager

Jan Tulloch set up the company in January 2013 and supports the Case Management team and administration team. Jan spent over 20 years in the Utility Industry in various managerial roles and has a wealth of knowledge in People Management, HR Policy and Office Administration.

Quality Assurance and Service Improvement Manager
Wendy Richardson is based in the West Midlands and gained her Registered Nursing Qualification in 1998. In recent years Wendy has worked as Lead Nurse for Shropshire Clinical Commissioning Group. This role included negotiation and monitoring of CHC funded placements and ensuring the highest quality of care.

Associate Case Manager
Sophie Benko is an experienced brain and spinal injury case manager, having worked in the field since 2010. Sophie is experienced in managing a complex caseload, her clients have a variety of needs including cerebral palsy, spinal injury, acquired brain injury, drugs and alcohol addiction, amputees, mental health and behavioural difficulties.

Midlands Case Managers

Associate Case Manager
Tracey Dailey qualified as a Speech and Language Therapist in 1996 and has been working as a Case Manager since 2011. ‘I am extremely lucky to be able to be involved in every aspect of a client’s care and support needs. This gives me the opportunity to strive to deliver an outstanding, person centred model of care and support to each client and their family.

Associate Case Manager
Claire Eveson has a background as a Chartered Physiotherapist, who additionally has expertise in manual handling, and a background in teaching. She has a breadth of professional knowledge and life experience which enable her to effectively assess a client’s needs, then design and deliver a bespoke, multidisciplinary (MDT) support package to achieve a client’s life goals.

Associate Case Manager
Kylie Holdback qualified as an Occupational Therapist in 2010 with a BSc (Hons) in Occupational Therapy from Coventry University. Kylie has broad experience in assessing, treating and managing complex cases. Kylie has worked as part of multidisciplinary teams (MDT) and supported clients with lifelong conditions to live safely in the community.

Associate Case Manager
Linsey Jamieson is a qualified teacher with a wide range of experience supporting young people with complex disabilities within mainstream and specialist educational settings. Over the past six years Linsey has worked as a Personal Learning Co-ordinator for clients with a wide range of complex disabilities, including those who have experienced traumatic brain injuries, have chronic progressive conditions, learning difficulties and cerebral palsy.

Associate Case Manager
Michelle Edwards is based in the West Midlands, is qualified to level 7 in Education, and is highly qualified in Child Psychology and Counselling Skills. She has an unusually diverse background, working in Education, Education Support, Social Care, Community Engagement, Conservation and Law before joining AJ Case Management Ltd in 2015.

Associate Case Manager
Lynn Edwards is an Associate Case Manager and works with adults and children to ensure effective rehabilitation and quality care. Lynn is experienced in acute and chronic settings within a hospital environment, most recently Queen Elizabeth Hospital, Birmingham. She holds a renal qualification and has worked on acute and chronic dialysis autonomously in these areas.

Associate Case Manager
Jo Hermanjoined A J Case Management following her desire to work with clients and their families through the whole of their journey. Jo is approachable, conscientious and dedicated to ensuring her clients receive the best possible service. She is passionate about her role as client advocate and strives to achieve a plan which is individual to the client and their families.

Manchester Case Managers (North UK)

Associate Case Manager
Chrisanna Gibbs joined the AJCM team as a specialist brain injury Case Manager in December 2016. Chrisanna works with adults and children who have suffered a traumatic brain injury. Chrisanna has experience working within the litigation framework and will support her clients through this process.

Associate Case Manager
Clare Barrqualified as a Speech and Language Therapist with a BSc (Hons) in Speech and Language Therapy from Queen Margaret University in Edinburgh. She is registered with the Health and Care Professions Council and is a member of the Royal College of Speech and Language Therapists and the International Society of Early Intervention.

Associate Case Manager
Elaine O'Flaherty qualified from the University of Salford in 2008 with a BSc (Hons) in Physiotherapy. She gained a wide range of clinical experience with the NHS in a variety of different settings including the acute hospital environment, in-patient neurological rehabilitation, out-patient and community settings.

Cheltenham Case Managers

Associate Case Manager
Claire Rosenbaum is a Psychology graduate and qualified Teacher with extensive experience of working with a wide range of complex disabilities. She has worked with clients who have experienced traumatic brain injuries, have chronic progressive conditions, learning difficulties and Cerebral Palsy. Claire can demonstrate a wide range of academic and applied skills in her case management work, working closely with clients and their families and ensure person centred planning throughout her practice.

Associate Case Manager
Emma Le Grand qualified as an Occupational therapist in 2003. With 14 years’ experience in Health, Education and independent sector services Emma has extensive experience of working with clients who have varied and complex neurological disabilities, including traumatic brain injury. Emma is passionate about adopting a ‘can do’ attitude to her work, overcoming barriers and thinking creatively to achieve the goals that are meaningful to her clients.

Associate Case Manager
Katie Cronin qualified as Physiotherapist with a BSc in Physiotherapy from The
University of Birmingham in 2003. She later went on to complete an MSc
in Acupuncture which she uses clinically for pain relief for her patients
with long term needs. She joined AJ Case Management as an Associate
Case Manager in 2017.


Office Team in Wolverhampton