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Meet the Case Managers

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South West Case Managers 

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AJCM Management Team (Midlands)

Director / Case Manager
Ali McNamara qualified as a Physiotherapist in 1992 and worked for the NHS supporting clients with complex needs. In 2004, she began her journey into case management, she specialises in working with clients with acquired brain injury.

Director/Business Manager

Jan Tulloch set up the company in January 2013 and supports the Case Management team and administration team. Jan spent over 20 years in the Utility Industry in various managerial roles and has a wealth of knowledge in People Management, HR Policy and Office Administration.

Quality Assurance and Service Improvement Manager
Wendy Richardson is based in the West Midlands and gained her Registered Nursing Qualification in 1998. In recent years Wendy has worked as Lead Nurse for Shropshire Clinical Commissioning Group. This role included negotiation and monitoring of CHC funded placements and ensuring the highest quality of care.

Associate Case Manager
Sophie Jones also Business Development in the North West is an experienced brain and spinal injury case manager, having worked in the field since 2010. Sophie is experienced in managing a complex caseload, her clients have a variety of needs including cerebral palsy, spinal injury, acquired brain injury, drugs and alcohol addiction, amputees, mental health and behavioural difficulties.

Associate Case Manager and Business Development for South West
Nichola Shellum is a very experienced spinal cord injury and brain injury case manager, having worked in the field since 2006. Since qualifying as an occupational therapist (OT) in 1998, Nichola has primarily worked in the field of Neurology and specialised in the area of spinal cord injury working at the Duke of Cornwall Spinal Treatment Centre in Salisbury, as an OT for 8 years.

Midlands Case Managers

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Associate Case Manager
Tracey Dailey qualified as a Speech and Language Therapist in 1996 and has been working as a Case Manager since 2011. ‘I am extremely lucky to be able to be involved in every aspect of a client’s care and support needs. This gives me the opportunity to strive to deliver an outstanding, person centred model of care and support to each client and their family.

Associate Case Manager
Claire Eveson has a background as a Chartered Physiotherapist, who additionally has expertise in manual handling, and a background in teaching. She has a breadth of professional knowledge and life experience which enable her to effectively assess a client’s needs, then design and deliver a bespoke, multidisciplinary (MDT) support package to achieve a client’s life goals.

Associate Case Manager
Kylie Holdback qualified as an Occupational Therapist in 2010 with a BSc (Hons) in Occupational Therapy from Coventry University. Kylie has broad experience in assessing, treating and managing complex cases. Kylie has worked as part of multidisciplinary teams (MDT) and supported clients with lifelong conditions to live safely in the community.

Associate Case Manager
Linsey Jamieson is a qualified teacher with a wide range of experience supporting young people with complex disabilities within mainstream and specialist educational settings. Over the past six years Linsey has worked as a Personal Learning Co-ordinator for clients with a wide range of complex disabilities, including those who have experienced traumatic brain injuries, have chronic progressive conditions, learning difficulties and cerebral palsy.

Associate Case Manager
Michelle Edwards is based in the West Midlands, is qualified to level 7 in Education, and is highly qualified in Child Psychology and Counselling Skills. She has an unusually diverse background, working in Education, Education Support, Social Care, Community Engagement, Conservation and Law before joining AJ Case Management Ltd in 2015.

Associate Case Manager
Lynn Edwards is an Associate Case Manager and works with adults and children to ensure effective rehabilitation and quality care. Lynn is experienced in acute and chronic settings within a hospital environment, most recently Queen Elizabeth Hospital, Birmingham. She holds a renal qualification and has worked on acute and chronic dialysis autonomously in these areas.

Associate Case Manager
Jo Herman joined A J Case Management following her desire to work with clients and their families through the whole of their journey. Jo is approachable, conscientious and dedicated to ensuring her clients receive the best possible service. She is passionate about her role as client advocate and strives to achieve a plan which is individual to the client and their families.

Associate Case Manager
Katie Cronin qualified as Physiotherapist with a BSc in Physiotherapy from The
University of Birmingham in 2003. She later went on to complete an MSc
in Acupuncture which she uses clinically for pain relief for her patients
with long term needs. She joined AJ Case Management as an Associate
Case Manager in 2017.

Associate Case Manager
Julia Meakin will be providing case management for adults with complex needs living in Shropshire and the surrounding area. She qualified with a BSc in Occupational Therapy in 2012 from Coventry University, having retrained whilst working as a Joint Health and Social Care Commissioning Manager.

Associate Case Manager
Chris Collins provides Case Management for children and adults with brain injury and complex needs in the Midlands. Chris qualified as an Occupational Therapist in 1996. With 9 years’ experience within the NHS and 13 years’ Case Management in the charitable and private sector Chris has a wealth of experience working alongside clients with various diagnosis including Neurology, Burns and Plastics and Orthopedics.

Manchester Case Managers (North UK)

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Associate Case Manager
Chrisanna Gibbs joined the AJCM team as a specialist brain injury Case Manager in December 2016. Chrisanna works with adults and children who have suffered a traumatic brain injury. Chrisanna has experience working within the litigation framework and will support her clients through this process.

Associate Case Manager
Elaine O'Flaherty qualified from the University of Salford in 2008 with a BSc (Hons) in Physiotherapy. She gained a wide range of clinical experience with the NHS in a variety of different settings including the acute hospital environment, in-patient neurological rehabilitation, out-patient and community settings.

South West Case Managers

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Associate Case Manager and Business Development for South West
Nichola Shellum has extensive experience working with a broad range of spinal cord injuries, including complete and incompletes. This includes those with very high level injuries requiring ventilation through to clients who are able to walk. She has a specialist interest in working with clients with a dual diagnosis of ABI and SCI and particular enthusiasm in the area of disability sport.

Associate Case Manager
Claire Rosenbaum is a Psychology graduate and qualified Teacher with extensive experience of working with a wide range of complex disabilities. She has worked with clients who have experienced traumatic brain injuries, have chronic progressive conditions, learning difficulties and Cerebral Palsy. Claire can demonstrate a wide range of academic and applied skills in her case management work, working closely with clients and their families and ensure person centred planning throughout her practice.

Associate Case Manager
Emma Le Grand qualified as an Occupational therapist in 2003. With 14 years’ experience in Health, Education and independent sector services Emma has extensive experience of working with clients who have varied and complex neurological disabilities, including traumatic brain injury. Emma is passionate about adopting a ‘can do’ attitude to her work, overcoming barriers and thinking creatively to achieve the goals that are meaningful to her clients.

Associate Case Manager
Debbie Chadwick Debbie is an associate Case Manager based on the South coast. She has provided independent Case Management for children and adults with complex needs for over 11 years. Debbie qualified as an Occupational Therapist in 1989 and has worked across different sectors in the UK and USA.

Office Team in Wolverhampton

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Nadine Poseck Howard

Nadine Poseck Howard joined the company in May 2017 and supports the Clinical team. She completed a BSc (Hons) Psychology degree in 2013 and has a background in supporting people with learning difficulties and working in the healthcare sector, particularly within compliance. She is involved in support worker supervisions, training, appraisals, probation sign offs, audits and IANS/ medication errors, overviewing over 60 Support workers. She helps to ensure the service that AJ Case Management provide follows the CQC guidelines and procedures, seeks to improve quality of care and strives to achieve outstanding in all areas.

Hannah Timmins

Hannah has a strong background in administration, healthcare and working within a team environment. Hannah is the first point of contact for recruitment.  She ensures the smooth running of the entire recruitment process; from placing the advert right through to interviews and inductions. This also includes ensuring that all safe recruitment checks are carried out effectively and promptly to ensure employment laws are adhered to.

Sharon Richards-Glover

Sharon has a wealth of customer service and management experience gained from over 20 years within the customer service industry and also over 16 years of leading teams.  In 2002, Sharon was awarded a National Customer Service Award for Customer Service Professional of the Year.  Sharon joined AJ Case Management in 2015 as Office Manager and took up the post of Operations Manager in January 2017, overseeing the performance and development of internal and operations processes.

Bridget Laffoley

Bridget joined AJ Case Management in February 2016 as part of the Payroll team, but has since moved into the role of Sales and Marketing Coordinator. Before joining AJCM, she was a sales rep for a large national company, and was personally responsible over 70 customers and a turnover of half a million pounds. She is the key point of contact for new enquiries, understanding client’s unique personal situation and linking them to a suitable case manager.

Jillian Varns

Jillian joined the AJ Case Management Team in 2015 as part of the administration team.  Her background is as a team leader within the Life Assurance and Pensions Industry.  Having worked in client facing roles for over 15 years Jillian bring a wealth of customer service and office administration knowledge to the office team.

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